1. Information handled by the app
The CapyBite app works without a server or an account. There is no sign-in, and it does not collect personal information that directly identifies you, such as your name, email address, contact details, or location. Files, screen content, data you enter or save, and records of your actions are not sent to any external server.
System metrics such as CPU, memory, storage, battery, network usage, and thermal state and the name of the running program using the most CPU, shown at the top of the screen, are read and displayed only on your device and are not sent to the operator’s servers. The usage history file (history.csv), app settings, the selected skin, and the number of carrots collected are likewise stored only on your device.
The app does not send any information to the operator.
The app has no payment functionality, and skins are unlocked using carrots collected while using the app. The operator does not receive payment information such as your payment method.
The pairing and remote status features of the mobile companion app and of desktop app version 1.3.17 and earlier were discontinued on October 1, 2026. Information stored on the server for these features (device identifiers, system usage, program names, AI coding tool usage, pairing records, etc.) and the app settings, progress, and session records saved by version 1.3.17 and earlier were deleted the same day, and the collection server and the server used to store recovery backups have been decommissioned and are no longer operated as of version 2.0.0; records sent by earlier versions are not received.
Versions before 2.0.0 stored app settings and progress (selected skin, number of paid skins owned, carrots collected, etc.) together with an anonymous identifier on a server run by the operator. This anonymous data stored by earlier versions was deleted from the server in full on October 6, 2026. Starting with 2.0.0, the app no longer stores such information on a server.
2. Usage records and error reports
The desktop app has not sent usage records or error reports since version 1.3.17. It does not send screens visited, actions, settings changes, or error messages.
Earlier versions sent the following to a collection server operated directly by the operator. Version 1.3.15 and earlier sent install, update, and launch times, a once-a-day running signal on days the app was on, the app version and OS type, and, on crashes, the error message, the code location where the error occurred, and the time it occurred. Version 1.3.16 additionally sent identifiers of screens visited and records of key actions, settings changes, and skin unlocks. As of version 2.0.0, the collection server and the server used to store recovery backups have been decommissioned and are no longer operated; records sent by earlier versions are not received.
Usage records and error reports sent by the mobile companion app were deleted when the service was discontinued.
No version collects screen recordings, on-screen content, or data you enter or save.
3. Retention period
The app does not retain your information on the operator’s servers. As of version 2.0.0, the collection server that stored usage records and error reports sent by earlier versions and the server that stored recovery backups have been decommissioned and are no longer operated; records sent by earlier versions are not received.
Information received through support emails is deleted without delay once the inquiry has been handled, unless retention is required by law.
4. Website technical data
The website does not set cookies or use advertising or analytics tools. The hosting provider may temporarily process technical data such as IP address, browser type, access time, and requested page to deliver and secure the website.
5. Email inquiries
If you contact us, your email address, message, and device information you voluntarily provide may be processed solely to answer your inquiry. It is deleted after the inquiry is complete unless retention is required by law. The email service provider's privacy terms may apply to email delivery.
6. Service providers
The operator does not sell your personal information. To the extent necessary for operating the website and handling email inquiries, Cloudflare (website hosting) and Microsoft (email service) may process information. Except where required by law, personal information is not provided to any other third party.
Following the decommissioning of the servers as of version 2.0.0, the services previously provided by Supabase Inc. (support-form database), Oracle Corporation (operation of the infrastructure for the collection servers and for backup storage), and Slack Technologies, LLC (a Salesforce, Inc. affiliate) (inquiry notifications) are no longer used. The data previously stored with Supabase Inc. for app versions before 2.0.0 was deleted on October 6, 2026.
7. Cross-border transfer
Among the processors above, Cloudflare and Microsoft process information abroad (mainly in the United States), so information is transferred outside the country in the process. The transferred items are the same as described under processing above, transfers take place by network transmission while the website is used and emails are sent and received, and the retention period is the same as described under retention above.
Cross-border transfers to Supabase Inc., Oracle Corporation, and Slack Technologies, LLC have ended following the decommissioning of the servers.
8. Your rights
The app has no accounts. To access, correct, or delete information you provided by email, contact us at the email address below; we will handle your request promptly, to the extent possible, after verifying your identity.
9. Children's privacy
CapyBite does not intentionally collect personal information from children. Contact us if you believe a child has provided personal information.
10. Changes
We may update this policy when the app or applicable requirements change. Material changes and their effective date will be posted here.
October 2, 2026 revision: the tool used for inquiry notifications is corrected to Slack, and the IP address stored with support-form submissions is now disclosed.
October 6, 2026 revision: the information the app handles has been corrected to match app version 2.0.0, which works without servers or accounts. The anonymous data that earlier versions stored on a server has been deleted.
October 10, 2026 revision: clarified that the app sends no information to the operator.
October 15, 2026 revision: corrected the description to clarify that the app has no payment functionality and skins are unlocked using carrots.
October 15, 2026 revision: corrected the retention, service-provider, and cross-border transfer descriptions to reflect that all servers (support-form database, collection server, backup storage infrastructure, and inquiry notifications) have been decommissioned as of version 2.0.0.
11. Contact
Email: support@sanglimsoft.com
Effective: October 15, 2026 · Last updated: October 15, 2026